Business VoIP
In this section
- Benefits
- Presenting a professional image
- Making your business more flexible
- Reducing your operating costs
- View all Features
- Case studies
I am increasingly impressed at how much is included for the price.
I will definitely be recommending your services.
After extensive research into telephone systems and solutions I stumbled across Soho66. Their solution was exactly what I was looking for.
We operate on multiple sites, and also incorporate remote workers. Their flexibility in setup, price and functionality is unmatched by any competitor.
On top of that their customer support is excellent! Response time is instant, and after I suggested feature improvements and additional features, they where not only helpful but managed to adapt, improve and add new features in record time.
If it is 'innovative' and 'progressive' that you are looking for - go with Soho66.
Outstanding product, service and price.
I couldn't reasonably ask for more.
Thanks for helping me all received ok, great service thanks a lot.
I have mentioned you to a number of my business colleagues and professional introducers
Just wanted to say all working now, thanks for a prompt reply and service. (especially on a fri afternoon) .
I shall be recommending you to friends and family.
10/10 for customer service !
Thanks again for all your help, it really is a great service - one I shall be recommending to all my acupuncturist friends!
It is excellent and very easy to use, we saved a fortune on everything normal calls and conferences.
Our phone bills have been quartered.
We went from about £500 to around £120 per month and the conference call number has saved us from around £210 per month to £2!
And just to say that I'm very impressed by your care, service, patience and efficiency ...something which has become so rare :-)
We use Soho66 for both mine and my partner's business needs. The customer service is second to none and the actual phone service is perfectly suited to both small and larger business needs. I wish we had discovered them years ago!
I have been so impressed with the service I have received from Soho66 since I set up my line back in December 2008. I think this service gives excellent value for money and the ability to expand your telephony as and when you need to. I was able to choose my own number which is very easy to remember and very important when in business.
The payment and accounts system is so easy and I can access this at anytime.
I have recommended you to a number of associates as I have been so impressed with your service and professionalism.
Hi. Very pleased with your fax service.
We at SouthSide Property Management have used your services for almost a year now after coming across your services on the internet. At first we were hesitant about signing up, however after being able to speak to you signed up. As the months roll on using your services we are very very satisfied with the service, technology, back-up and being able to get assistance over the phone should their be any issues. What we particularly like is being able to monitor all of our incoming and outgoing calls online.
We have recommended your services to many other companies already and will continue to do so and very impressed with the continuous development of your systems.
We can not thank you enough
Your services and facilities are going from strength to strength - keep up the good work.
Soho66 has continued to impress me with their ethos for continually striving to excel. Their service (line quality, features and pricing) is absolutely perfect and their support impeccable. A fantastic company with the potential to beat the bigger players, Soho66 is highly recommended to all.
Really impressed by the service and assistance offered to a novice like me. The service is excellent value for money for someone like myself just starting out with my new business. I am sure this will be a longstanding business relationship. I will tell all that I know about their service.
Thanks for your help so far
I just wanted to congratulate you on a brilliant service!!
A few of my customers insist on using fax instead of email, so I've been putting off
buying a fax, toner, line etc due to the cost, then somebody mentioned you!!
What a revelation, set it up in a few mins, picked my own number which was a bonus, and
within seconds had a fax!!!!!!!!!
Thanks, have already recommended you to others.
Thanks for the prompt delivery and the excellent products they are all installed and working nicely and our clients are very pleased! So thank you! I know who we will order our VoIP phones from in future!
I will endeavour to recommend as many people as I can to use the products and services this company has to offer as I have always found them reliable, quick and efficient, putting emphasis on the customers. This, coming from a small company, is good to see and I think it is a lesson in how larger customers should conduct their business.
What Soho66 offer is an excellent service with a high level of call quality and reliability delivering significant savings to the business. The ease at which the system is deployed & managed certainly is a noteworthy point. Goldfish personnel are very supportive and proactive in dealing with their customers to ensure a fault free experience for all.”
I was sceptical at first as I'd never heard of Soho66 and also never really dabbled with VoIP beyond Skype, but the whole process has been brilliant. The phones (Grandstream GXP1400), although budget are excellent but, the thing that surprised me more than anything is the call quality and functionality is spot on. Calls are crystal clear and never have any problems.
Case study - Broadcast My Brand™
| The brainchild of co-founder TV Entrepreneur and Business Expert Marsha Wright; Broadcast My Brand™ is a production and broadcast media company who have revolutionised how small to medium sized companies market their products and services. |  |
| We interviewed Broadcast My Brand™ co-founder, Marsha Wright, to find out what she thought about the service. | |
Why did Broadcast My Brand™ choose Soho66?
Broadcast My Brand™ had been using VoIP for some time, with a number of different companies, each providing one aspect of the service they needed.
Quality was an issue for the us with our existing providers and we really wanted to find someone who could provide all the features and functionality we needed. We didn’t want to have dropped calls or sound like robots when we were talking to clients and we needed to make sure that it was of good quality.
Price was an issue for the customer as well. They had been using Vonage as their main provider, but were finding that it was proving very expensive as their business was growing.
With Vonage, we were paying £5.99 a month for every line. This was tolerable at first for a single line, but as soon as we started to scale, it started to prove very expensive. With Soho66, we could have 5 lines for less than £10 a month
How easy was it for Broadcast My Brand™ to set up their account?
When they set up their account, Broadcast My Brand™ were already using 0845 numbers with their existing provider.
We only had non-geographic 08 numbers previously as we weren’t able to have an 0207 number with our previous provider. When we first spoke to Soho66, you recommended that we have an 0207 number rather than an 0845 number – so when we call out, those called would see a local number and be more likely to answer. I was concerned at first, but that has worked fantastically for us
The routing wizard is brilliant for us, for example, If someone calls, we play a message introducing them or welcoming them to our company then we route the call to our office, or our external answering team and then if it rings for too long we can ring another number or couple of numbers at the same time.
How Broadcast My Brand™ use the service?
Broadcast My Brand™ operate out of a central office in Wembley. In addition to this, they have a number of other smaller, satellite offices, that staff may work from and many of their staff and directors work from home on a routine basis.
We have about ten numbers that we use for the team. I work from home, as does my business partner and husband, Steve. We have one partner in East London, we’re in West London, we have a partner in Surrey, our office in Wembley and our answering service.
Being able to dial someone’s extension, or tranfer a call, office to office, free of charge, is just brilliant and exactly what we need
In order to deliver calls to the right person in their organisation, Broadcast My Brand™ take advantage of a number of key features. Our whisper function allows you to define a short recording to be played to the called party as the call is connected, so that they know which line the call has come in on
We use the whisper feature, so that our teams know as we have a lot of different numbers and doing marketing campaigns to see how they’ve gone.
Broadcast My Brand™ use our audio messaging in their route plans in a unique and innovative manner:
We’ve been using it in recruitment. We would advertise a specific recruitment line. Instead of all those calls coming through directly to a person, we have recorded a 1 or 2 minute message which we play to the caller before connecting them, explaining the job description, so that when the call is connected, the caller already knows exactly what they are applying for and what salary etc.
How can we improve our service & product?
Ability to record phones calls, for us, would be a massive step forward. Particularly with our accounts department, we want to be able to verify what had been agreed on a call.
We are currently in the process of developing a service enhancement to allow customers to record calls on demand and expect this to be available in Summer 2010
And finally.. What do think of the overall service?
What I really love about Soho66 compared to other companies, the big thing for me is: In the areas where I think you guys need to improve, the next time I look, you’ve already added it to the service and you’re not charging us any more to get access to those new additions.
We have done better having Soho66 in place, simple as. I wouldn’t replace it – it’s something that I’m very happy with. I really hope that as you continue to grow that you manage to keep people in the team who are as passionate about the service as you guys are
How to contact Broadcast My Brand™
You can get in touch with Broadcast My Brand™ on the web at Broadcastmybrand.com or by calling them on 0207 1 830 930
